Precision Tune Auto Care

Everyone here is extremely helpful, courteous, respectful and patient... not just with me, but with every single person who came in while I was there. I had an oil change coupon that they applied and also another coupon I wasn't aware of.... THAT is real customer service- giving someone MORE than they expected! They are also right around the corner from my home which is extremely convenient. I have been going there since I moved to Greensboro nearly 16 years ago and I will keep going there for the employees just as much as the excellent service maintenance and repairs! 😁😎🧡

Why would you take a vehicle in to do a diagnostic when your staff openly says that y'all don't do engine repairs? You only do engine swaps and two of your people couldn't even articulate which diagnostic test they actually did on the vehicle... Huge scam! Couldn't provide paperwork on any of the diagnostic services that you provided, but we're happily to charged $300 for it. Claimed the engine was blown but we had no problems driving off the lot with it.... Stick to tires and oil changes.

Do not bring your vehicle here!!! My husband bought his F150 in 2023 from Carmax. On April 4th, 2025, the vehicle started overheating so the Carmax Warranty company had him take it to a recommended repair shop which was this one. After two weeks of my husband’s vehicle being at the shop. The shop and warranty company came to the conclusion that it needed a new cylinder head replacement on the engine. The warranty company approved it and the shop repaired it, after four weeks. We went to pick up my husband’s truck when the shop said it was finally “fixed” and drove it 3 miles down the road just for it to overheat, not accelerate, and the check engine light to come on. We brought the truck imm…

DO NOT TAKE YOUR FOREIGN VEHICLE HERE!! I brought my Volvo XC90 here for an oil change and they did not have the proper key to change it. I waited for over an hour thinking they were changing my oil only for the associate to tell me that they guys in the back were trying to remove something without the needed key. I immediately said that would come back the next day when the guy with the proper tool was there. Upon leaving this light appears on my dash board. I then called back up there and she said Oh no worries we will top off your fluids when you come back. I drove the vehicle to work the next day and back to Precision Tune to get my oil changed. I get there and they change my oil and top…

This team has always provided me with great service in the shortest wait times possible. I'm moving to Burlington, NC soon and plan to find the Precision Tune team there to continue getting great service there. Shanna from this team has already told me that the manager at the Burlington shop was formerly on the Greensboro team. I already have the person to look for in Burlington which makes me feel very comfortable. Thanks Shanna